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"Step into our exclusive fine jewelry boutique, where we bring your dreams to life. David Simson epitomizes the spirit of luxury, providing unparalleled quality, flawless service, and a promise to accompany you every step of your jewelry exploration. Boasting over two decades of expertise in the diamond jewelry realm, we proudly stand as a premier diamond jewelry manufacturer."
"Should you have any inquiries, our dedicated support team is readily available to provide prompt assistance."
š Call/WhatsApp: +1 (929) 560-0235
š§ Email: hello@davidsimson.com
š Live Chat: Hello!
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FAQs
ā§Ā Each piece of our ethical fine jewelry is hand made especially for you, with love and care. Your beautiful piece of jewelry will be made in max. 1 to 2 weeks plus shipping time. Custom, Customized and Engraved pieces will require additional time.
ā§ Yes, we offer rush order service so that you will get your jewelry before the best moment of your life. You must pay $50 USD for rush order charges. Please contact us our executives to get exact manufacturing timing at hello@davidsimson.com.
ā§ Yes, we ship our jewelry all over the world.
ā§ Yes, all our Moissanite Diamonds are certified and tested by International Laboratory. We give a physical authenticity certificate card of your diamond jewelry on request. You must pay a $50USD certification charge. You can also check the authenticity of diamonds from any International Laboratory in your country.
ā§Ā Yes, all our Jewelry is make in Solid 10KT, 14KT or 18KT Gold. The color of the gold can be chosen from White, Yellow or Rose.
ā§ Yes, all jewelry comes with metal authenticity stamps. Once your jewelry is ready to ship at our manufacturing unit after that we will send it to the International hallmarking laboratory where they will check the metal authenticity & stamp on it.
ā§ Yes, we do. You have to share your dream jewelry images with us and we will create it for you.
ā§ We will be pleased to receive the customized and personalized order. We have a simple procedure for customized orders, the steps are as below...
- Start a conversation with one of our jewelry designers about your customized design. They will help you in the designing process of your jewelry also if you have a specific design in your mind send us a picture.
- We will create CAD (Computer Design) of your jewelry and send it to you for confirmation. If you need any changes you can let us know we will do changes according to your requirements.
- Once the CAD is approved from your side. We will Cut & Polish your Moissanite Diamond and start the jewelry manufacturing process.
- When your jewelry is ready to ship, we will share the Images & Videos of your jewelry and then ship it with an international courier company.
ā Hurry! Now you will have it in your hand in a short time.
ā§Ā We will accept return and exchange on most pieces. Items must be returned in unworn condition within 14 days of receipt. All returns will incur a 10% restocking fee. If you want to exchange your piece, we'll apply full amount of your original purchase to a new purchase of equal or grater value. Read our Return & Refund Policy HERE.
ā§ Custom designed merchandise, class rings, special customize designĀ items engraved with personalized information cannot be returned or exchanged.
ā§Ā Donāt worry. Weāll take care of you! Weāre happy to repair any piece you purchased from our collection, and we stand by our work.
Weāre proud to provide ourĀ limited lifetime warrantyĀ for all of our pieces. So rest easy, Whenever your piece needs servicing, know that weāll handle it with genuine care for as long as you own it. For more details, please visit ourĀ RepairsĀ page.
(By the way... You can even send your jewelry in to us for a FREE thorough cleaning and inspection, so you can always showoff that shimmer and sparkle you love!)
ā§Ā Yes. If you prefer to place your order over the phone, we are happy to assist you for all of your questions. You can reach us at +1 (623) 263-7962Ā anytime.
ā§ Yes, We do make men's jewelry on a customized order basis. Please send us an image and we will recreate it for you.
ā§Ā Yes, we offer free engrave service on our all precious fine jewelry.